The Hospitality Sector
 
 
> Hospitality

The wide-ranging
hospitality sector encompasses bars, clubs, restaurants, hotels, contract catering across a number of sectors including educational, medical, industrial, retail, travel, culture, sport and administration.

For the past ten years, it has been increasingly important to capture and meet the very specific requirements of millions of businesses across the globe. Each market has defined needs, and the Hospitality sector requires special attention.

As with any payment transaction, the customer must always feel comfortable with the entire process, whether seated at the table or paying at a counter. Security, privacy and also convenience must form part of the customer's payment experience in service based environments, such as a restaurant or hotel.

Globally...

• There are over 7.5 million hospitality establishments
• An average of two waiters are employed per establishment
• Over 15 million points-of-sale exist globally in the hospitality sector

All of these share very specific requirements and have similar issues surrounding the acceptance of credit and debit card
payment !

These challenges include:

· PIN based transactions processes and logistics
· Fraud from "card skimming" and identity theft
· Business efficiency

 


 

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