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Pay@Table^TM is an end to end solution aimed at the Hospitality sector. The system, which comprises of portable payment terminals and software solutions, optimises your service and improves customer satisfaction!
Ingenico has always been a pioneer in portable solutions for the hospitality market. Using the experience gained in this sector, Ingenico has developed a complete portfolio of tailored features and solutions for restaurants and hotels.
For further detail please contact your local provider. A complete list of Ingenico offices can be found here.

• Data Consolidation: New Pay@Table^TM feature!

Ingenico provides a full suite of solutions to consolidate transactions. Either using our versatile base or the PC based IngeStore solution, all transaction data is sent through a unique telecom link, significantly saving telecoms costs. These transactions are consolidated using a wide variety of reports which are available to the merchant (total end of day, total by terminal, by waiter, by card….).
Our solutions can also be integrated with customer ordering systems giving full integration between the order, the amount to pay and the payment itself.

• Self Installation Help

This simple Pay@Table^TM application allows you to install your radio terminals and optimise the performance of the Bluetooth link without anyone’s help!

When a terminal is sent to the customer, it comes with concise instructions on how to set up the terminal. The merchant is guided through the installation process by messages displayed on the terminal screen. The process includes a radio test link to help ensure that the base unit is in the optimal position for coverage. The merchant can repeat the test in different spots within the building. For each test, a signal quality test report is printed.

• Tip management

Problems with fraud or errors on tips? Pay@Table^TM’s tip management feature allows tips to be added directly through the Ingenico Portable Terminal making the transaction much more convenient and secure for the customer.
The function is part of the payment application and can be configured using different parameters. For example, you may want the display to read ‘gratuity’ rather than ‘tip’. The actual process flow can also be configured in accordance with the bank/acquirer’s policy. For example, the tip amount may be sent with the transaction or stored as a total to be sent at the end of the day.

• Dynamic Currency Conversion

For your “worldwide” customers, Ingenico can provide a solution which will allow them to pay for goods in their own currency. This is especially relevant in the hospitality sector where tourism is an important part of annual revenue.

• Loyalty – Prepaid

Want to work with loyalty and prepaid cards? Pay@Table^TM’s “Loyalty-Prepaid” application gives your business the opportunity to accept these new schemes.
Ingenico has developed a loyalty system that can handle merchant loyalty campaigns as well as prepaid cards. The system can work either in stand alone mode or in connection with a local or remote server (to create wide networks of loyalty terminals). There has been growth in the use of prepaid cards in pubs and discotheques. They are loaded with a specified amount using the Ingenico terminal. The same terminals are used to deduct amounts from the card.

• Split bills

Customers frequently ask for bills to be split for payment using two or more cards To assist with these scenarios, Pay@Table^TM provides a new software solution. The Ingenico “Bill Split” solution simplifies this process for your customers.
The terminal prompts the operator (waiter) to choose whether or not the bill should be split. If yes, the terminal prompts for the card amount for the first transaction. The terminal will then process this as a single transaction and until it has completed. The transaction completed message contains the transaction amount and remainder unpaid. The terminal will then wait for a new transaction to be presented to it. During this cyclical process, cancel can be pressed to signify that the final part will be cash. This method relieves the terminal operator of making any calculations of splits while still allowing tips on individual portions.

• Call-A-Cab

Completing a transaction and calling a cab at the same time for your customer WITH a unique solution is now possible! Pay@Table^TM and its “Call-a-Cab” application optimises and improves the service you can provide to your customers.
This new solution allows you to automatically call a taxi while processing the transaction. By pressing a button, an automatic call is sent to the taxi call center that sends back a printable answer specifying the taxi name and waiting time.

• Bill Printing

Want to optimize the use of your payment terminal Ingenico offers an application to print the payment receipts and the final bill. Integrated with the restaurant ordering system, the terminal is able to retrieve all the data necessary once the table number is entered.
The waiter no longer needs to pass by the counter to get the bill, increasing productivity. With the i7700 terminal he has all he needs in his hands to satisfy the customer.